Terms of
Service.

1. Company Information

These Terms of Service ("Terms") are issued by ZIGZAG Creative Factory SRL, a company registered in the Republic of Moldova, with its registered office at 99 Columna str., Chisinau, Republic of Moldova (hereinafter referred to as "ZIGZAG", "we", "us", or "our").

2. Scope

These Terms govern your access to and use of the website located at zigzag.md (the "Website"), as well as any engagement, communication, or collaboration you undertake with ZIGZAG. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the Website.

3. Description of Services

ZIGZAG is a creative technology agency offering professional services in the following disciplines:

• Creative & UI/UX Design
• Smart Automation (AI, RPA, Bots, Microservices)
• Mobile & IoT Development
• Blockchain Engineering

The information presented on the Website is provided for general informational purposes and does not constitute a binding offer, proposal, or commitment to deliver specific services.

4. Intellectual Property

All content on this Website — including but not limited to text, design, graphics, code, layout, and branding — is the intellectual property of ZIGZAG Creative Factory SRL and is protected by applicable copyright and intellectual property laws.

Client deliverables produced as part of a professional engagement are governed by the terms of the individual contract or agreement between ZIGZAG and the client. In the absence of such an agreement, all work product remains the property of ZIGZAG.

5. Permitted Use of the Website

You are permitted to access and use this Website for personal, informational, and non-commercial purposes. You may not, without our prior written consent:

• Reproduce, copy, or redistribute any content from the Website
• Use automated tools, scrapers, or bots to extract data or content
• Modify, reverse-engineer, or create derivative works based on the Website
• Use the Website in any manner that could damage, disable, or impair its functionality

6. Contact Form Submissions

Submissions made through the Website's contact form are intended to initiate a conversation between you and ZIGZAG. A form submission does not constitute a binding agreement, contract, or commitment from either party. Any engagement will be governed by a separate written agreement.

7. Limitation of Liability

The information on this Website is provided "as is" without warranties of any kind, either express or implied. ZIGZAG does not warrant that the Website will be available without interruption, error-free, or free of harmful components.

To the fullest extent permitted by applicable law, ZIGZAG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Website, or from any information, content, or services provided through the Website.

8. Confidentiality

Any project details, business information, or technical specifications shared with ZIGZAG — whether through the contact form, email, or other communication channels — are treated as confidential. We do not disclose, share, or use such information for any purpose other than responding to your inquiry or fulfilling a contractual engagement.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Moldova, without regard to its conflict of law provisions.

10. Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Chisinau, Republic of Moldova. Both parties agree to attempt to resolve any dispute through good-faith negotiation before pursuing formal legal proceedings.

11. Modifications to These Terms

ZIGZAG reserves the right to update, modify, or replace these Terms at any time. Changes will be effective upon publication on this page. We encourage you to review this page periodically. Your continued use of the Website after any modifications constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us at:

ZIGZAG Creative Factory SRL
99 Columna str., Chisinau, Republic of Moldova
Email: contact@zigzag.md

Last updated: March 2026